A
learning organization is one that seeks to create its own future; that assumes
learning is an ongoing and creative process for its members; and one that
develops, adapts, and transforms itself in response to the needs and aspirations
of people, both inside and outside itself (Navran Associates Newsletter 1993).
What is the first
thing that pops into your head when you hear the words learning organization? For
me, the words school, a company, development, planning and education come to
mind straight away. As well as being interesting, the definition from the Navran Associates Newsletter highlights
how the organization reaches success. It is characterised by a recognition
where individual and collective learning are both key.
Many consultants
have or are starting to recognize the significance of organizational learning. “We
could argue that organizational learning is the ‘activity and the process by
which organizations eventually reach the ideal of a learning organization’”
(Finger and Brand 1999:136).
Peter Senge,
writer and founder of the Society for Organizational Learning, introduces many
aspects that could increase the organizational effectiveness and could also be
personally developmental. “Learning organizations are organizations where people
continually expand their capacity to create the results they truly desire,
where new and expansive patterns of thinking are nurtured, where collective
aspiration is set free, and where people are continually learning to see the
whole together. (Senge 1990:3). For me, after reading this, the spectrum of
what you could define to be a learning organization was expanded. The characteristics
of a learning organization, (Or disciplines as Senge refers to them), is what
encourages managers and employees by providing them tools to learn and work
together and adapt to change. Peter Senge has written works that describe the 5
Disciplines that must be mastered when introducing learning into an
organization.
1. System Thinking – This provides a framework for you to
see patterns of systemic activity. A pattern where there is a problem and
people focus on a quick fix solution, rather than getting to the deeper source
to the problem. This type of thinking focuses on looking beyond the immediate
concerns and looking at the issue as a part of a whole system. 2. Personal Mastery - There are three components essential for obtaining this
mastery. First you must obtain personal vision, the picture of the future you
desire. Secondly, you must use creative tension. Make reality reach your
vision. And thirdly, you must have a commitment to truth. You must not deceive
yourself no matter how comforting or convenient this self-deception may be.
3. Mental Models- These are simplified frameworks we use to understand the world that affects our behaviour, and this is what needs to be changed.
4. Building Shared Vision - Providing the answer to the question; 'What do we want to accomplish?' It's important to remember to think of a leaning organization as people working together at their best. A shared vision facilitates learning.
5. Team Learning - This happens when teams start to 'think together'. They share knowledge, experiences, ideas, and skills with each other and how to do them better. As a team you develop reflection, inquiry and discussion skills which can also apply to you individually. Conducting skilled conversations forms the basis of building a shared vision of change.
The youtube link connects to Peter Senge himself talking about what makes a learning
organization.
To sum up the
video, Senge basically defines a learning organization simply as the continual
relentless process to keep learning together at our best. It is about becoming
and staying disciplined, distinguishing fact from assumption. He also mentions
the 3 things that always matter in practise, which are;
1. Do you have the tools?
2. Do you have guiding ideas that help people orient?
3. Do
you have time? (As well as having a learning infrastructure – the resources to
study and learn so you can help people learn from each other and bring people
together).
He says, “You
need tools, philosophy and Infrastructure to make it all real’. According to
Senge there are only 2 mindsets that can infiltrate an organization; control or
learning. ‘The question is, which one is dominate? If learning dominates you’ll
create all the different aspects of what we call a learning organization”.
Finger, M. and Brand, S. B. (1999) ‘The concept of the
“learning organization” applied to the transformation of the public sector’ in
M. Easterby-Smith, L. Araujo and J. Burgoyne (eds.) Organizational Learning and the Learning
Organization, London: Sage.
Senge, P. M. (1990) The Fifth Discipline. The art and practice of
the learning organization, London:
Random House